Content Management

We take Content Management off your hands, so you don't have to scratch your heads on how to make the content appear neat, display properly and look professional.

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With high employee turnover and changing hands, it can sometimes be hard to keep your website updated and executed professionally. With such high learning curve, your employee is overworked, and frustrated having to carry the technical side of Website Content Management too causing low job satisfactions.

Leverage our team of experts to handle that and save your operation costs.

Benefits of Content Management

Reliable Experts Ready to Help

Employees change or they take on too much work. Our team is always here to help you, and being the expert, we certainly can get a lot done in short a time.

Save Operational Costs

Full-time hires require training, benefits and paid leaves. Not to mention, the level of expertise required is expensive. WebCare offers expert team, at fraction of the costs of full hire, servicing exactly what you need.

Concentration on Your Core Business

Stay ahead of competitors by focusing on your core business instead of having a busy mind worrying about website matters!

Don't Take it From Us, Listen to Our Clients

Companies loves us, here's why:

"No Longer Worry"

These guys are simply the best when it comes to WordPress maintenance. I no longer have to worry about the technical side of things. Highly recommended.

Suffian, CEO TuneBoss (Auto B2B Business)

"Team is Consistently Responsive"

We've been highly satisfied with the WordPress platform and maintenance support provided by WebCare. The platform is intuitive, and the support team has been consistently responsive and knowledgeable. Overall, it's been a smooth and positive experience working with them.

Alvit, Sirim QAS (Certification Body)

"WebCare has my back"

They have been a fantastic web development partner for us over the years. Their commitment to delivering high-quality solutions has consistently met our expectations. Prompt response and always having our back.

Hasril Zulkeppli, FM Media (Marketing Agency)

"Great After Service"

Responses were quick and easy to navigate through the product! Service is great on before and after.

Laura Subianto, GreyThorn (FinTech, Australia)

What's Included in Content Management

Included

Front End Content Edits

Edit text, images, links, buttons, menu on page or anything related to the front end side of website.

Publish Posts

Up to 3 posts at per request. More than 3 posts per request will require 'Bulk Migration' scope.

Bulk Migrate Content

Bulk content migration for more than 3 posts. Must be using Excel / CSV template following our specific instructions.

Edit Settings

Including WordPress, Plugins or Theme settings.

Add New Page

Create new page based on content provided and supplied materials, using designs already exist on website.

Install New Plugin

Install new plugin to add functionality with minimal setup.

Image Optimisation

Our team will optimise the images prior to uploading to the website.

New Page with Specified Design (Advanced Care plan only)

New page based on specified design (please provide mockup in Figma format) using the current website's design system. Customisation that is different than design system will cause consume more allocated hours.

Not Included

Create New Page with Incomplete Materials

All materials should be provided at the request. If you provide incomplete materials to be added on later, we consider the later material as new request.

Create New Page with Specific Design

If you have a mockup design and wish us to create the page using the specified design, we will quote the additional costs. However, we can create page with new or exisiting content using the exisiting / current template / style.

Copywriting, Design & Sourcing Materials

We don't include copywriting and design services. The smallest copy and images need to be provided by you. However, Copywriting and Design consultations & services are available from our parent company; Laman7. Do contact our team to get connected to Laman7 services.

Redesign Website

Maintenance scope is not for you if you're looking to fix every corner of the website. Please speak to Laman7 team to explore revamp options.

Change Website Layout

Website layout takes significant effort and specific Front End design and development skills to execute. So they are not included in Content Management scope.

Redesign Template

Design changes to template parts whether they are header, footer are not included. Design changes are classified as changes in multiple aspects of styling whereas 'edit' refers to changes to one part of the element or content.

Free your company from headaches on content management. Let WebCare handle them all.

Signing Up to WebCare

Joining WebCare is a simple process

1. Choose a Plan

Choose the right plan for your business and website. Not sure? Book a Demo

2. Make Payment

Complete the transaction via credit card or bank transfer (only for 1 year plan)

3. Relax, We’ve Got Your WordPress

Please allow 48 hours for our team to resolve your website maintenance plan.

See Plan & Pricing Book 15 mins Demo

FAQ WebCare

Content Management FAQ

What is the difference between Content Management scope and WordPress Fix and Edit?
Content Management is any edits to the WordPress that only involves the text, menu, image and some layout rectifications.

While WordPress Fix and Edits refers to more technical side of editing such as fixing responsive issues, edit plugin and WordPress settings.
How to effectively submit Edit Request and maximise hours allocation?
1. Provide context – Location (URL), Screenshot

2. Clear Instructions
a. Avoid partial editing of sentences and word. i.e, “remove this sentence and replace with”
b. Do instead: replace a whole content. i.e, “Replace the paragraph with the following”

3. Provide materials
a. Images (see our guide on image dimensions and formats)
b. Button link / URL
c. Downloadable materials

Lack of context and materials will increase back and forth communicated, delaying your request queue and increases the hours usage.
How much can you accomplish in one hour?
Due to our expertise in WordPress, we can accomplish a few tasks in one hour.

Below are some examples of common tasks and the average time it takes. Of course, the actual task varies depending on the complexity and volume of tasks per request.
1. Update menu items: 5 minutes
2. Publish a simple post (including image optimisation): 10mins
3. Publish a complex post with elaborate data fields (10-20mins)
How can I request more tasks in less time?
Combining multiple tasks in one request is the way to go! However, it’s even more important to provide complete information and the complete materials.

Lack of materials and incomplete instructions will only drag the time further or cause delays due to the back-and-forth. The less back-and-forth we need to do, all the better for the both of us.
Can I request an online meeting to discuss content update?
The best way is to provide the complete information beforehand. Should there be any further clarifications, we shall reply to you.
How do you time the tasks?
Timing the task applies to:
– Planning
– Development
– Image optimisation
– Tidying up data for bulk upload
How can I make sure that the tasks get done efficiently (and quickly).
Provide full content is the best way.

For example:

1. Instead of individually pointing out multiple corrections in paragraph, ask to replace the whole paragraph with a new one where the corrections are made.

2. If re-arranging content sections in a page, provide the finalised new arrangements.

Frequently asked question about WebCare

What do I get from Signing with WebCare?
(How are you different?)
Every website is unique; therefore, our approach is never based on ‘cookie-cutter’ templates or one-size-fits-all.

Here’s what you get from our WebCare Service
- Dashboard – Shows your website performance
- Maintenance Services – Update, troubleshoot, fix
- Monthly Report – Inclusive in all plans
- Actively Update – Let you know if your website has issues and what our plans are to solve them.
- Lock-in Rate – Whatever amount you pay, we stick to it.
- Guarantee – 3 seconds speed (depending on your server)
What services does WebCare provide?
WebCare provides WordPress maintenance services such as error checks, uptime monitoring, traffic analysis, speed optimization, security checks, daily backups, and more.

You can learn more about the WebCare scopes.
Do we really need to Maintain WordPress Website?
Short Answer: Yes. Like any new car, it has to be maintained regularly.

Long answer, as below
- Due to its popularity, WordPress faces about 90,000 attacks per minute.
- Nearly 8% of WordPress websites are hacked due to weak passwords.
- WordPress websites are highly susceptible to vulnerabilities when they aren’t updated regularly.
- Nearly 61% of attacked websites were outdated.
- 52% of WordPress vulnerabilities arise from outdated plugins.
- Nearly 42% of WordPress sites have at least one vulnerable component to it.
- Compared to WordPress facing 95.6% of attacks, OpenCart only faces 0.35% of cyber attacks.
What's the payment cycle like?
We accept 2 types of payment, monthly and yearly.

All payments must be cleared before we start maintain the website.
How does WebCare handle website issues?
WebCare provides 24/7 emergency support, error log checks, plugin renewals, and immediate fixes for any WordPress issues, ensuring minimal downtime and optimal performance.
Can I change WordPress Care Plan?
Yes you can. You can cancel your last payment, and make a new payment for the new Care plan.
Can you restore my hacked website?
If you have the backup, we can rebuild your website for you.
Do you store my Credit Card Information?
No. All credit card information is stored (for recurring) in Stripe, our default payment processor that handles our credit card processing.

If you want extra security, choose yearly payment via bank transfer.

See Plan & Pricing

Content Management