Custom Plugin Support

Keep Your Plugins Powerful and Problem-Free

Your custom plugins are built to do exactly what you need, but when something goes wrong, it can bring your entire site to a halt. With our Custom Plugin Support, we handle all the updates, bug fixes, and tweaks—so your plugins work seamlessly and keep your site running smoothly.

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Custom plugins are great—until they’re not.

You’ve got that one plugin built just for your business, but every time there’s a WordPress update or a compatibility issue, it feels like you’re trying to defuse a digital bomb.

One wrong move, and suddenly, your site’s broken or, worse, down.

You shouldn’t have to be a developer to run your own website, but that’s exactly what it feels like when things go wrong.

Benefits of Custom Plugin Support

Always Up-to-Date

Whether it’s security updates or performance tweaks, we keep your plugins current and in perfect harmony with the rest of your site.

Problem-Solving

We tackle those pesky bugs and glitches that inevitably pop up, so you can stay focused on your business.

Customization

Need a tweak or two? We’ll adjust your plugin so it evolves with your growing needs.

Don't Take it From Us, Listen to Our Clients

Companies loves us, here's why:

"No Longer Worry"

These guys are simply the best when it comes to WordPress maintenance. I no longer have to worry about the technical side of things. Highly recommended.

Suffian, CEO TuneBoss (Auto B2B Business)

"Team is Consistently Responsive"

We've been highly satisfied with the WordPress platform and maintenance support provided by WebCare. The platform is intuitive, and the support team has been consistently responsive and knowledgeable. Overall, it's been a smooth and positive experience working with them.

Alvit, Sirim QAS (Certification Body)

"WebCare has my back"

They have been a fantastic web development partner for us over the years. Their commitment to delivering high-quality solutions has consistently met our expectations. Prompt response and always having our back.

Hasril Zulkeppli, FM Media (Marketing Agency)

"Great After Service"

Responses were quick and easy to navigate through the product! Service is great on before and after.

Laura Subianto, GreyThorn (FinTech, Australia)

What's Included in Custom Plugin Support

Included

Plugin Updates

We handle regular updates to ensure compatibility with the latest WordPress versions and other plugins.

Bug Fixes

Encounter an issue? We’ll troubleshoot and fix it before it becomes a bigger problem.

Custom Modifications

Want to adjust a feature? We’ll fine-tune your plugin to meet your current needs.

Performance Enhancements

We optimize your plugin for speed and efficiency, keeping your site fast and functional.

Not Included

New Plugin Development

We maintain and enhance your existing custom plugins but won’t build new ones from scratch as part of this support.

Plugin Redesign

Full plugin overhauls or adding complex new features fall outside the scope of routine support.

Third-Party Plugins

We focus on custom plugins only—third-party plugins require separate maintenance.

Stop letting plugin issues slow you down—let’s keep your custom tools running at full speed.

Signing Up to WebCare

Joining WebCare is a simple process

1. Choose a Plan

Choose the right plan for your business and website. Not sure? Book a Demo

2. Make Payment

Complete the transaction via credit card or bank transfer (only for 1 year plan)

3. Relax, We’ve Got Your WordPress

Please allow 48 hours for our team to resolve your website maintenance plan.

See Plan & Pricing Book 15 mins Demo

FAQ WebCare

Custom Plugin Support FAQ

Do you edit the custom plugin in order to fix issues?
Most of the times, we will deploy fixes without editing the custom plugin to avoid future issues and also for scalability. IF we have to edit the custom plugin, we will be sure to log the notes about it for future reference.
To what extent do you do Custom Modifications for the plugin?
As long as it’s within the WordPress Fix and Edit limit of your plan, we are happy to do it. Bear in mind that an hour of that limit is reserved for routine maintenance and resolving minor issues. This also means that it’s for fine-tuning the current plugin features, not a major redevelopment. We will advise you on case-by-case basis upon request.

Frequently asked question about WebCare

What do I get from Signing with WebCare?
(How are you different?)
Every website is unique; therefore, our approach is never based on ‘cookie-cutter’ templates or one-size-fits-all.

Here’s what you get from our WebCare Service
- Dashboard – Shows your website performance
- Maintenance Services – Update, troubleshoot, fix
- Monthly Report – Inclusive in all plans
- Actively Update – Let you know if your website has issues and what our plans are to solve them.
- Lock-in Rate – Whatever amount you pay, we stick to it.
- Guarantee – 3 seconds speed (depending on your server)
What services does WebCare provide?
WebCare provides WordPress maintenance services such as error checks, uptime monitoring, traffic analysis, speed optimization, security checks, daily backups, and more.

You can learn more about the WebCare scopes.
Do we really need to Maintain WordPress Website?
Short Answer: Yes. Like any new car, it has to be maintained regularly.

Long answer, as below
- Due to its popularity, WordPress faces about 90,000 attacks per minute.
- Nearly 8% of WordPress websites are hacked due to weak passwords.
- WordPress websites are highly susceptible to vulnerabilities when they aren’t updated regularly.
- Nearly 61% of attacked websites were outdated.
- 52% of WordPress vulnerabilities arise from outdated plugins.
- Nearly 42% of WordPress sites have at least one vulnerable component to it.
- Compared to WordPress facing 95.6% of attacks, OpenCart only faces 0.35% of cyber attacks.
What's the payment cycle like?
We accept 2 types of payment, monthly and yearly.

All payments must be cleared before we start maintain the website.
How does WebCare handle website issues?
WebCare provides 24/7 emergency support, error log checks, plugin renewals, and immediate fixes for any WordPress issues, ensuring minimal downtime and optimal performance.
Can I change WordPress Care Plan?
Yes you can. You can cancel your last payment, and make a new payment for the new Care plan.
Can you restore my hacked website?
If you have the backup, we can rebuild your website for you.
Do you store my Credit Card Information?
No. All credit card information is stored (for recurring) in Stripe, our default payment processor that handles our credit card processing.

If you want extra security, choose yearly payment via bank transfer.

See Plan & Pricing