Custom Theme Support

Keep Your Unique Website Running Smoothly, Always

Your website is one-of-a-kind, and we make sure it stays that way. With our Custom Theme Support, we handle the updates, fixes, and tweaks so your theme stays fresh, functional, and uniquely yours—without you having to lift a finger.

Get Plans →Get Consultation →

You’ve invested in a custom theme (someone else built it for you) because you wanted something that truly represents your brand.

But here’s the catch: custom themes need custom care.

Every time you want to make a small adjustment, fix a bug, or update something, you’re faced with complex code and endless frustration. You didn’t sign up for this!

Meanwhile, the longer it goes unchecked, the more those little problems start to pile up.

Benefits of Custom Theme Support

Any Builder

We support every type of WordPress builder as long as it's editable.

Seamless Functionality

We make sure your custom theme works exactly as intended, with no hiccups or headaches.

Ongoing Compatibility

Whether it’s a new WordPress update or plugin change, we ensure your theme stays compatible and error-free.

Tailored Adjustments

Need something updated or tweaked? We handle it quickly, so your website always looks and works exactly how you want.

Don't Take it From Us, Listen to Our Clients

Companies loves us, here's why:

"No Longer Worry"

These guys are simply the best when it comes to WordPress maintenance. I no longer have to worry about the technical side of things. Highly recommended.

Suffian, CEO TuneBoss (Auto B2B Business)

"Team is Consistently Responsive"

We've been highly satisfied with the WordPress platform and maintenance support provided by WebCare. The platform is intuitive, and the support team has been consistently responsive and knowledgeable. Overall, it's been a smooth and positive experience working with them.

Alvit, Sirim QAS (Certification Body)

"WebCare has my back"

They have been a fantastic web development partner for us over the years. Their commitment to delivering high-quality solutions has consistently met our expectations. Prompt response and always having our back.

Hasril Zulkeppli, FM Media (Marketing Agency)

"Great After Service"

Responses were quick and easy to navigate through the product! Service is great on before and after.

Laura Subianto, GreyThorn (FinTech, Australia)

What's Included in Custom Theme Support

Included

Theme Updates & Fixes

We handle theme updates, apply security patches, and squash bugs that pop up along the way.

Custom Adjustments

Whether it’s tweaking your design or updating a feature, we’re here to customize your theme to suit your evolving needs.

Compatibility Checks

Ensuring your custom theme works smoothly with new WordPress versions and plugins.

Speed & Performance Optimization

We keep your custom theme lean and fast, so your users (and Google) are happy.

Not Included

Theme Redesign

We maintain and tweak your existing theme, but full redesigns fall outside the scope.

New Feature Development

Adding entirely new features or functionality would require a custom project outside routine support.

Content Changes

We’re focused on your theme’s performance and design, but content updates are handled separately.

No more theme troubles—just smooth, expert support for your custom design. Keep your site looking and working exactly how you want, without the hassle.

Signing Up to WebCare

Joining WebCare is a simple process

1. Choose a Plan

Choose the right plan for your business and website. Not sure? Book a Demo

2. Make Payment

Complete the transaction via credit card or bank transfer (only for 1 year plan)

3. Relax, We’ve Got Your WordPress

Please allow 48 hours for our team to resolve your website maintenance plan.

See Plan & Pricing Book 15 mins Demo

FAQ WebCare

Custom Theme Support FAQ

Frequently asked question about WebCare

What do I get from Signing with WebCare?
(How are you different?)
Every website is unique; therefore, our approach is never based on ‘cookie-cutter’ templates or one-size-fits-all.

Here’s what you get from our WebCare Service
- Dashboard – Shows your website performance
- Maintenance Services – Update, troubleshoot, fix
- Monthly Report – Inclusive in all plans
- Actively Update – Let you know if your website has issues and what our plans are to solve them.
- Lock-in Rate – Whatever amount you pay, we stick to it.
- Guarantee – 3 seconds speed (depending on your server)
What services does WebCare provide?
WebCare provides WordPress maintenance services such as error checks, uptime monitoring, traffic analysis, speed optimization, security checks, daily backups, and more.

You can learn more about the WebCare scopes.
Do we really need to Maintain WordPress Website?
Short Answer: Yes. Like any new car, it has to be maintained regularly.

Long answer, as below
- Due to its popularity, WordPress faces about 90,000 attacks per minute.
- Nearly 8% of WordPress websites are hacked due to weak passwords.
- WordPress websites are highly susceptible to vulnerabilities when they aren’t updated regularly.
- Nearly 61% of attacked websites were outdated.
- 52% of WordPress vulnerabilities arise from outdated plugins.
- Nearly 42% of WordPress sites have at least one vulnerable component to it.
- Compared to WordPress facing 95.6% of attacks, OpenCart only faces 0.35% of cyber attacks.
What's the payment cycle like?
We accept 2 types of payment, monthly and yearly.

All payments must be cleared before we start maintain the website.
How does WebCare handle website issues?
WebCare provides 24/7 emergency support, error log checks, plugin renewals, and immediate fixes for any WordPress issues, ensuring minimal downtime and optimal performance.
Can I change WordPress Care Plan?
Yes you can. You can cancel your last payment, and make a new payment for the new Care plan.
Can you restore my hacked website?
If you have the backup, we can rebuild your website for you.
Do you store my Credit Card Information?
No. All credit card information is stored (for recurring) in Stripe, our default payment processor that handles our credit card processing.

If you want extra security, choose yearly payment via bank transfer.

See Plan & Pricing